Our Reservations Service is available 24 hours a day, 7 days a week. However, you can only book your transfer online with at least 4 business hours in advance. For urgent bookings you must contact us. In any case we suggest to book your service at least 24 hours before your arrival or your departure.
We currently provide transportation services on the following airports:
All our vehicles are air-conditioned.
Yes. Private transfers have no stops and will only serve your party.
No. We strictly enforce a no-smoking policy inside our transfer vehicles.
Check your confirmation voucher for the local phone numbers of our service providers. If a toll-free number is available, you can call from any public phone at the airport..
You can change or cancel your reservation at any time before the transfer. But cancellation fees apply starting 7 days before your service begins. Please read our terms and conditions for cancellations.
We will wait up to one hour of the carrier’s scheduled arrival time. We will still try to transfer you after this time but we can’t guarantee it as we have other passengers to transfer.
Our driver will be waiting for you at the Airport Exit, holding a sign with your name on it. Refer to your confirmation voucher for detailed instructions on where you will meet your driver.
The driver drops you off at the correct terminal of the airline that you are flying with.
Most of our transfer vehicles have safety seats for children, however, the child seats are subject to availability.
It’s up to you. If you are pleased with the driver’s service, the amount can range from 5% to 15% of the total cost, but again this is not mandatory.